Terms of Use

ReputeMaker (“we”, “us”) provides brand reputation services: search reputation management, review-profile operations, monitoring, content work and related consulting. Contact: support@reputemaker.com.

The scope of each project is agreed in an audit, estimate or contract (platforms, volume, language, GEO, timelines and fees). Marketing pages describe typical formats and do not replace an individual agreement.

We work with lawful methods aligned with platform rules. We do not sell fake reviews, artificial engagement or guaranteed star ratings / search positions. Results depend on starting visibility, competition, platform policies and client cooperation.

You confirm that you are authorised to act for the brand, provide accurate briefing materials, and will not instruct us to break applicable law or platform terms.

You remain responsible for your product, customer communications and any official business accounts on review platforms unless we expressly manage them under a written arrangement.

You may browse the site for information and submit audit or contact requests. You must not misuse the site (scraping that harms availability, injecting malware, attempting unauthorised access to client cabinets or admin areas).

Client cabinet access is personal. Keep credentials confidential and notify us if you suspect unauthorised use.

Fees, currency and payment schedule are stated in the estimate or invoice. Work may start after agreed prepayment unless otherwise written.

Refunds for undelivered agreed work are handled case by case. We do not refund solely because a platform changed rankings or removed third-party content outside our control.

Site design, texts and trademarks belong to ReputeMaker or its licensors. Project deliverables licensed to you are defined in the project agreement. You grant us a limited licence to use materials you provide solely to perform the services.

We treat project details as confidential and do not disclose client names or case specifics without consent, except where required by law or to subcontractors bound by confidentiality. An NDA can be signed on request before work starts.

The site and free audit materials are provided “as is”. To the maximum extent permitted by law we are not liable for indirect or consequential losses, lost profits or reputation damage arising from use of the site or from platform decisions beyond our reasonable control.

For paid projects, liability is limited to the fees paid for the specific scope that caused the claim, unless mandatory law provides otherwise.

We may update these Terms. The “Last updated” date will change; continued use of the site after publication means you accept the revised Terms. Material changes to an active paid contract require mutual agreement.

Questions about these Terms: support@reputemaker.com or Telegram @reputemaker.